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How Trustworthy Centralized Vendor Data and Eliminated a Security Risk with Stackpack

How Trustworthy Centralized Vendor Data and Eliminated a Security Risk with Stackpack

Case study

3 min read

Company overview

Trustworthy

Nathaniel Robinson, CEOLinkedIn

Founded in 2019, Trustworthy provides data management software designed to safeguard, organize, and optimize sensitive family information. Most recently raising their Series A in 2022, Trustworthy continues to grow quickly as it adds more customers and continues to enhance its product offerings.

Trustworthy

Challenge

9x more vendors than employees stat

Like most companies who are scaling with momentum, Trustworthy has turned to an expansive list of software and service providers to keep their business humming. While this enables them to minimize the need to hire on staff specialists, it does create risk with a bounty of contracts, renewals, and spend to manage. In fact, with over 250 different vendor partners currently in use, Trustworthy has nine times more vendors than employees. With so many different variables to keep track of, and no single source of truth to utilize, Trustworthy’s leadership needed to gain greater insight so they could better manage the details and risks of each vendor’s contract and renewal implications.

Solution

Trustworthy chose Stackpack’s easy to integrate platform to finally get a full view of their vendor partners. For the first time, Trustworthy’s leadership can now better understands who and what they’re spending on and can also see how the spend of different departments stacks up to expectations. Moreover, Stackpack’s AI contract vetting and proactive alerts have already helped their team identify previously unknown security risks within their vendor contracts, keeping their customers’ data more secure than ever.

Impact

After adopting Stackpack, Trustworthy transformed its vendor management, leading to two significant wins:

  1. Trustworthy immediately unlocked a single source of truth for all vendors, contractors, contracts, and spend. This eliminated the need for staff to search through shared drives and emails to find contracts.
  2. Stackpack’s AI Contract Review proactively alerted the Trustworthy team to a critical risk that was buried in a vendor’s new privacy policy. Knowing about this element of the policy allowed their team to swiftly make changes at the vendor level and ultimately eliminate the risk for their business.
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